FAQ

🎮 What is a custom retro arcade cabinet?

A custom retro arcade cabinet is a handcrafted arcade machine designed to play classic games from the golden age of arcades. Each cabinet is built to your preferences from the options we offer. If you would like something we don’t offer, just ask!!

🕹️ What games are included?

Our arcade cabinets are sold without preinstalled games to ensure compliance with licensing and copyright requirements. However, we are happy to recommend reputable third-party online retailers that offer preloaded game cards compatible with our systems. These game cards are purchased separately and allow customers to choose a game library that best suits their preferences. Please note that all game content is supplied and supported by the third-party provider, and we do not sell, install, or distribute game software directly.

🎨 Can I customize the artwork and design?

Absolutely! You can customize cabinet artwork, colors, marquee design, control panel layout, button colors, and more. We can use original themes, custom designs, or even personal images (subject to copyright rules). We can provide samples of designs that are pre-made or we can do a custom design of your liking.

🔊 What type of controls and hardware do you use?

We use high-quality arcade-grade joysticks, buttons, monitors, and sound systems for an authentic arcade feel and long-lasting performance. If you would like for us to use hardware or controls of your choice, please let us know!!

🚚 Do you offer delivery or shipping?

Yes, we offer shipping of our flat pack DIY arcade kits. Shipping costs and times vary depending on location and availability. We offer Local pickup for our fullsize cabinets.

⏱️ How long does it take to build a cabinet?

Build times typically range from 2–6 weeks, depending on customization and current order volume. We’ll keep you updated throughout the process.

🛠️ Do you offer a warranty or support?

Yes. All cabinets come with a limited warranty covering workmanship. We also provide ongoing support and troubleshooting if you need help after purchase.

💰 How much does a custom arcade cabinet cost?

Prices vary based on size, features, and customization. We offer options for different budgets—contact us for a quote tailored to your vision.

📞 How do I get started?

Simply contact us via email or social media with your ideas, space requirements, and budget. We’ll guide you through the design process step by step.